IT Operations
About IT Operations
OpenText™ IT Operations Cloud helps IT Ops erase technical debt, optimize costs and compete for talent to transform from cost center to a value-delivery organization. Integrated ITSM, FinOps, AIOps and automation solutions on OPTIC—an open, modular platform with GreenOps and generative AI built-in—helps organizations gain competitive advantage in a net zero world.
In this lab you'll see how generative AI is used by SMAX to help agents and empower users to find answers and resolve problems faster.
What if you had a magic ball to predict your optimal cloud rates? Now you can, with smart what-if analysis for Saving Plans. In this lab, you will learn how to visualize tradeoffs between coverage targets and plan costs, and then choose the most effective plans for your organization.
In this video, you’ll see how easy it is to integrate Operations Bridge with 3rd party monitoring and ITSM applications, specifically Dynatrace in this example. Once the integration steps are complete, you’ll see how topology and events are synchronized between Operations Bridge and Dynatrace.
In this click-tour, you’ll learn the breadth of capabilities available to help manage your complex IT estate from cloud to containers and from physical to virtual. Key capabilities include discovery and monitoring, dashboards, event performance, incident lifecycle management, cross-domain analysis, and automated remediation.
In this click-tour, you’ll learn how you can monitor the usage of infrastructure components and report the carbon usage of those components with Operations Bridge dashboards. This visibility allows you to manage resources usage to better minimize your carbon footprint. Simply click on the button to start the tour.
This click-tour provides an overview of how OpScope quickly monitors and effectively troubleshoots applications that span both on and off cloud to help analyze your IT estate’s performance and behavior. Learn about OpenTelemetry and OpenText OpScope in this lab. Simply click on the button to start the tour.
This click-tour provides an overview of how Operations Bridge integrates with ITSM and monitoring tools such as AppDynamics and ServiceNow and key features of Operations Bridge including event management from 3rd party monitoring tools, automatic event correlation (AEC), Performance Dashboard, incident lifecycle management with a third party ITSM tool.
Whether your focus on Network Node Manager, Network Automation, or NOM, join this Product Lab to extend the capabilities and your understanding of the products.